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One platform. Three AI capabilities.
Built for every sales day

Wukong brings customer data into a unified, structured layer that AI can use. Customer intelligence, AI tasks and the knowledge base work together so every seller knows what to do next.

Try the SaaS free Self-host on GitHub ★
Customer intelligence Tasks and calendar Knowledge base AI workspace 360° intelligence hub
01

AI customer intelligence

Organize records, conversations and deal stages into customer summaries, stakeholder maps, needs and risk alerts.

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02

AI tasks and calendar

Extract promised follow-ups from conversations, schedule them automatically and notify every collaborator involved.

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03

AI knowledge base

Retrieve product material, customer stories and pricing rules to draft grounded proposals, emails and objection responses.

Learn more
01AI customer intelligence

Open any account.
The context is already there.

Stop relying on memory and digging through chats. Wukong organizes records, conversation history and deal stages into a structured summary of the customer, key stakeholders, needs and risks.

Customer summaries: understand who the customer is, where the deal stands and what is blocking it.
Stakeholder detection: identify decision makers, influencers and users, along with their position.
Risk alerts: detect churn and stalled-deal signals from engagement and sentiment changes.
app.72crm.ai/customers/luckin
L
Luckin Supply ChainRenewal · ¥240k · Owner: Li Ming
Medium risk
AI customer summary

A customer for two years, with the current contract expiring in 30 days. The last three meetings focused on cost reduction and delivery stability. The technical lead is positive, but the financial decision maker read the proposal last week and has not replied.

Stakeholders

ZMs. Zhang · Decision maker WMr. Wang · Technical · Supportive CMs. Chen · Finance · Neutral

Recent activity

06-02Quarterly review set a 10% cost-reduction goal
05-28Renewal proposal read; no response yet
05-20Delivery issue resolved and closed
02AI tasks and calendar

Finish the conversation.
Your next steps schedule themselves.

After every call, meeting or email, AI extracts commitments such as sending material, booking a demo, updating a quote or following up. It prioritizes and schedules the work, notifies collaborators and escalates overdue tasks.

Automatic extraction: identify promises and next steps in every conversation.
Smart scheduling: place work at the right time based on urgency and win probability.
Team reminders: notify the right collaborators and escalate overdue work.
app.72crm.ai/schedule
Today · June 97 tasks scheduled by AI
09:30
Confirm Luckin's renewal budgetContract expires in 30 days · High priority
From the May 28 meeting notes
11:00
Send SF Tech the self-hosting guideCustomer requested a private-deployment review
Generated automatically by AI
14:00
Solution demo for GeelyTechnical and commercial teams notified
16:30
Resend the CRCC quotationStalled for 14 days · Follow up today
Overdue task escalated
03AI knowledge base

Grounded answers to customer questions,
in seconds.

Turn product material, industry cases, pricing rules and proven sales responses into a shared knowledge base. AI retrieves the right sources for each customer and drafts proposals, emails and objection responses with traceable citations.

Semantic retrieval: understand the customer's intent, not just matching keywords.
Grounded generation: cite every answer so sellers can use it with confidence.
Reusable playbooks: turn the best responses from top sellers into a team asset.
app.72crm.ai/knowledge
Customer: How do upgrades work after a private deployment, and how is our data protected?
AI-generated response · Sources included

Wukong supports one-click self-hosting and rolling upgrades through container images without affecting existing data. All customer data remains on your own servers, and upgrade rehearsals and rollback plans are available.

Self-hosting and upgrade guideP.12 Data security and compliance white paperP.4
AI workspace

Open Wukong and know
what to do first.

Let AI handle prioritization, scheduling and reminders, so sellers can focus on conversations that need a human.

Today's AI prioritiesRanked by urgency and win probability
Automatic escalationNever let an opportunity be forgotten
Generated schedulesExtract and schedule work from conversations
Instant knowledge answersRetrieve the right answer in seconds
Response suggestionsDraft replies grounded in customer context
Reusable insightsTurn successful work into a team asset
360° intelligence hub
Eight AI capabilities working around every customer
Lead parsing
Follow-up generation
Sales forecasting
Knowledge grounding
Schedule optimization
Conversation insights
Team reminders
Management views
Real-time sync

Bring all three capabilities into every sales day

Try the complete SaaS for free, or self-host from GitHub and keep full control of your data and code.

Try the SaaS free Self-host on GitHub — —